頁面路徑選單
India IT Services Market Report 2017
出 版 商：TBRC
出版日期：2017/03/23
頁 數：106頁
文件格式：PDF
價 格：
USD 1,000 (Single-User License)
USD 1,500 (Multi-User License)
USD 2,000 (Global-User License)
USD 1,000 (Hard copy)
USD 1,500 (Multi-User License)
USD 2,000 (Global-User License)
USD 1,000 (Hard copy)
India was the fastest growing major economy in 2016 mainly due to political stability in the country. The IT industry has emerged as one of the most dynamic sectors in India’s economy and is responsible for the global recognition of India as a ‘soft’ power. Many of the Fortune 500 and Global 2000 corporations are sourcing information technology/information technology enabled services (IT-ITES) from India. Indian IT companies have set up over 600 delivery centers across the world and are engaged in providing services in over 200 cities across 78 countries.
India’s information technology services market is expected to grow from around $17 billion in 2016 to around $28 billion in 2020. Indian IT related establishments have attracted significant foreign investment from major countries. The computer software and hardware sector in India attracted a cumulative FDI inflow worth $21 billion between April 2000 and March 2016, according to the Department of Industrial Policy and Promotion (DIPP).
Internet penetration is growing at a rapid pace in India. The number of internet users grew by around 52% during 2015-2016. The country had internet penetration of around 27% in 2015 which grew to nearly 35% in 2016. The internet subscriber base stands at about 340 million as of March 2016. Broadband subscribers too grew rapidly at a CAGR of 56% during 2014-2016. As of March 2016, the broadband subscription base was about 150 million. Rapid penetration of smartphones has significantly increased the number of mobile internet users. In January 2016 the mobile connection subscription base was more than 1 billion. Active social media were approximately 135 million in January 2016.
India’s information technology services market is expected to grow from around $17 billion in 2016 to around $28 billion in 2020. Indian IT related establishments have attracted significant foreign investment from major countries. The computer software and hardware sector in India attracted a cumulative FDI inflow worth $21 billion between April 2000 and March 2016, according to the Department of Industrial Policy and Promotion (DIPP).
Internet penetration is growing at a rapid pace in India. The number of internet users grew by around 52% during 2015-2016. The country had internet penetration of around 27% in 2015 which grew to nearly 35% in 2016. The internet subscriber base stands at about 340 million as of March 2016. Broadband subscribers too grew rapidly at a CAGR of 56% during 2014-2016. As of March 2016, the broadband subscription base was about 150 million. Rapid penetration of smartphones has significantly increased the number of mobile internet users. In January 2016 the mobile connection subscription base was more than 1 billion. Active social media were approximately 135 million in January 2016.
1. Information Technology Services Market Characteristics 10
2. India’s Information Technology Services Market 11
2.1. India’s Information Technology Services Market 11
2.1.1. India’s Information Technology Services Market Overview 11
2.1.2. India’s Information Technology Services Historic Market, 2012- 2016 13
2.1.3. India Information Technology Services Forecast Market, 2016- 2020 14
2.1.4. India Market Size By Segment 15
Hardware Support Services 15
Software and BPO Services 16
Cloud Services 16
2.1.5. India Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 17
Cloud Services 17
Hardware Support Services 17
Software and BPO Services 17
2.1.6. India Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020 18
2.1.7. India Information Technology Services Market Size Versus Internet Hosts, 2012-2020 19
3. Information Technology Services Market Global Context 20
3.1. Historic Market Growth 20
Drivers of the Market 21
Emerging Markets Growth 21
Technology Development 21
B2B & B2C Mobility 21
High Valuations of Information Technology Companies 21
Restraints on the Market 21
Multinational Operations Difficulties 21
High R&D Expenditure 21
3.2. Forecast Market Growth 22
Drivers of the Market 22
Economic Growth 22
Smart Cities 23
Government Initiatives 23
Internet of Things (IoT) 23
Digital Advertising Revenues Increasing 23
Restraints on the Market 23
Interest Rate Increases 23
Infrastructural Barriers 23
Reduction in Free Trade 24
4. Porters Five Forces Model 25
Bargaining Power of Buyers 25
Bargaining Power of Suppliers 26
Threat of New Entrants 26
Threat of Substitutes 26
Industry Competition 26
5. PESTLE Analysis 27
Political 28
Economic 28
Technological 29
Environmental 29
Social 29
Legal 30
6. Information Technology Services Market Segmentation 31
6.1. Global Segmentation 31
Hardware Support Services 32
Software and BPO Services 32
Cloud Services 32
Global Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 33
Cloud Services 33
Software and BPO Services 33
Hardware Support Services 33
6.2. Hardware Support Services 34
6.2.1. Market Characteristics 34
6.2.2. Market Trends And Strategies 35
Software Products Integration 35
Growing Demand For Cloud Data Recovery 35
Software Installations Automation 35
Single to Multiple Services Shift 35
6.3. Software And BPO Services 37
6.3.1. Market Characteristics 37
6.3.2. Market Trends And Strategies 37
Cloud/Software As A Service (Saas) 37
Virtualization 38
Data Analytics For Gaining Insights 38
Software Artificial Intelligence (AI) and Automation 38
Robotics In Business Process Outsourcing 38
ITIL/ISO Certifications In The IT Industry 38
6.4. Cloud Services 39
6.4.1. Market Characteristics 39
6.4.2. Market Trends And Strategies 40
Growing Demand of Hybrid Cloud 40
Faster Data Processing 40
Cloud As A Service 41
Green Data Centers 41
7. Information Technology Services Market Regional And Country Analysis 42
7.1. Global Information Technology Services Market, 2016, By Region 42
7.2. Global Information Technology Services Market, 2012- 2020, Historic and Forecast, By Region 44
7.3. Information Technology Services Market, 2016, By Country 46
7.4. Information Technology Services Market, 2012- 2020, Historic and Forecast, By Country 48
8. Global Information Technology Services Market Comparison with Macro Economic Factors 50
8.1. Information Technology Services Market Size, Percentage Of GDP, Global 50
8.2. Per Capita Average Information Technology Services Expenditure, Global 51
9. Information Technology Services Market Comparison With Macro Economic Factors Across Countries 52
9.1. Information Technology Services Market Size, Percentage Of GDP, By Country 52
9.2. Per Capita Average Information Technology Services Expenditure, By Country 53
9.3. Per Household Average Information Technology Services Expenditure, By Country 54
10. Information Technology Services Indicators Comparison 56
10.1. Internet Penetration, By Country, 2016 56
10.2. Per Capita Information Technology Services Expenditure Versus Internet Penetration, By Country, 2016 58
10.3. Internet Hosts, By Country, 2016 60
10.4. Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 62
10.5. Number Of Registered Domains, By Country, 2016, Millions 64
10.6 Number Of Registered Businesses, By Country, 2016, Millions 66
10.7 Average Spending on Information Technology Services By Registered Businesses, By Country, 2016 68
11. Information Technology Services Market Competitive Landscape 70
11.1. Company Profiles 71
11.2. IBM 71
11.2.1. Overview 71
11.2.2. Products And Services 71
11.2.3. Strategy 72
11.2.4. Financial Performance 72
11.3. Accenture 73
1.1.1. Overview 73
1.1.2. Products And Services 73
1.1.3. Strategy 74
1.1.4. Financial Performance 75
11.4. HPE 76
1.1.1. Overview 76
1.1.2. Products And Services 76
1.1.3. Strategy 76
1.1.4. Financial Performance 77
11.5. Microsoft 78
1.1.1. Overview 78
1.1.2. Products And Services 78
1.1.3. Strategy 78
1.1.4. Financial Performance 79
11.6. SAP 80
1.1.1. Overview 80
1.1.2. Products And Services 80
1.1.3. Strategy 80
1.1.4. Financial Performance 81
11.7. Fujitsu 82
1.1.5. Overview 82
1.1.6. Products And Services 82
1.1.7. Strategy 82
1.1.8. Financial Performance 82
11.8. Tata Consultancy Services 83
1.1.9. Overview 83
1.1.10. Products And Services 84
1.1.11. Strategy 84
1.1.12. Financial Performance 85
11.9. Oracle 85
1.1.5. Overview 85
1.1.6. Products And Services 86
1.1.7. Strategy 86
1.1.8. Financial Performance 87
11.10. NTT Data 87
1.1.9. Overview 87
1.1.10. Products And Services 88
1.1.11. Strategy 88
1.1.12. Financial Performance 89
12. Information Technology Services Market Customer Information 90
Shared Services Survey Findings 90
Reasons For Opening a new SSC and factors for choosing SSC Location In The Future 90
Functions Performed In SSC’s 90
Cloud Computing Has A Significant Presence In The Banking Industry 90
Challenges To Cloud Technology 90
Most Of The Cloud Outages Faced Were Preventable 90
Moving More Workload To Cloud 91
European Companies Outsource More IT services 91
IT Services Budget Allocation 91
13. Key Mergers And Acquisitions In The Information Technology Services Market 92
14. Market Background: Global Information Technology Market 93
14.1. Information Technology Market Characteristics 93
14.2. Information Technology Market Historic Growth 94
Drivers of the Market 95
Technology Development 95
High Valuations on Technology Companies 95
Large Talent Pool in Low Cost Economies 95
Restraints on the Market 95
Software Piracy 95
Multinational Operations 95
14.3. Information Technology Market Forecast Growth 96
Drivers of the Market 97
Economic Growth 97
Smart Cities 97
Government Initiatives 97
Restraints on the Market 97
Impact of E-waste 97
Reduction in Free Trade 97
15. Appendix 98
15.1.1. NAICS Definitions of Industry Covered in This Report 98
15.1.2. Abbreviations 99
15.1.3. Currencies 99
15.1.4. Research Methodology 99
15.1.5. Research Inquiries 100
15.1.6. The Business Research Company 100
15.1.7. Copyright and Disclaimer 100
2. India’s Information Technology Services Market 11
2.1. India’s Information Technology Services Market 11
2.1.1. India’s Information Technology Services Market Overview 11
2.1.2. India’s Information Technology Services Historic Market, 2012- 2016 13
2.1.3. India Information Technology Services Forecast Market, 2016- 2020 14
2.1.4. India Market Size By Segment 15
Hardware Support Services 15
Software and BPO Services 16
Cloud Services 16
2.1.5. India Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 17
Cloud Services 17
Hardware Support Services 17
Software and BPO Services 17
2.1.6. India Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020 18
2.1.7. India Information Technology Services Market Size Versus Internet Hosts, 2012-2020 19
3. Information Technology Services Market Global Context 20
3.1. Historic Market Growth 20
Drivers of the Market 21
Emerging Markets Growth 21
Technology Development 21
B2B & B2C Mobility 21
High Valuations of Information Technology Companies 21
Restraints on the Market 21
Multinational Operations Difficulties 21
High R&D Expenditure 21
3.2. Forecast Market Growth 22
Drivers of the Market 22
Economic Growth 22
Smart Cities 23
Government Initiatives 23
Internet of Things (IoT) 23
Digital Advertising Revenues Increasing 23
Restraints on the Market 23
Interest Rate Increases 23
Infrastructural Barriers 23
Reduction in Free Trade 24
4. Porters Five Forces Model 25
Bargaining Power of Buyers 25
Bargaining Power of Suppliers 26
Threat of New Entrants 26
Threat of Substitutes 26
Industry Competition 26
5. PESTLE Analysis 27
Political 28
Economic 28
Technological 29
Environmental 29
Social 29
Legal 30
6. Information Technology Services Market Segmentation 31
6.1. Global Segmentation 31
Hardware Support Services 32
Software and BPO Services 32
Cloud Services 32
Global Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 33
Cloud Services 33
Software and BPO Services 33
Hardware Support Services 33
6.2. Hardware Support Services 34
6.2.1. Market Characteristics 34
6.2.2. Market Trends And Strategies 35
Software Products Integration 35
Growing Demand For Cloud Data Recovery 35
Software Installations Automation 35
Single to Multiple Services Shift 35
6.3. Software And BPO Services 37
6.3.1. Market Characteristics 37
6.3.2. Market Trends And Strategies 37
Cloud/Software As A Service (Saas) 37
Virtualization 38
Data Analytics For Gaining Insights 38
Software Artificial Intelligence (AI) and Automation 38
Robotics In Business Process Outsourcing 38
ITIL/ISO Certifications In The IT Industry 38
6.4. Cloud Services 39
6.4.1. Market Characteristics 39
6.4.2. Market Trends And Strategies 40
Growing Demand of Hybrid Cloud 40
Faster Data Processing 40
Cloud As A Service 41
Green Data Centers 41
7. Information Technology Services Market Regional And Country Analysis 42
7.1. Global Information Technology Services Market, 2016, By Region 42
7.2. Global Information Technology Services Market, 2012- 2020, Historic and Forecast, By Region 44
7.3. Information Technology Services Market, 2016, By Country 46
7.4. Information Technology Services Market, 2012- 2020, Historic and Forecast, By Country 48
8. Global Information Technology Services Market Comparison with Macro Economic Factors 50
8.1. Information Technology Services Market Size, Percentage Of GDP, Global 50
8.2. Per Capita Average Information Technology Services Expenditure, Global 51
9. Information Technology Services Market Comparison With Macro Economic Factors Across Countries 52
9.1. Information Technology Services Market Size, Percentage Of GDP, By Country 52
9.2. Per Capita Average Information Technology Services Expenditure, By Country 53
9.3. Per Household Average Information Technology Services Expenditure, By Country 54
10. Information Technology Services Indicators Comparison 56
10.1. Internet Penetration, By Country, 2016 56
10.2. Per Capita Information Technology Services Expenditure Versus Internet Penetration, By Country, 2016 58
10.3. Internet Hosts, By Country, 2016 60
10.4. Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 62
10.5. Number Of Registered Domains, By Country, 2016, Millions 64
10.6 Number Of Registered Businesses, By Country, 2016, Millions 66
10.7 Average Spending on Information Technology Services By Registered Businesses, By Country, 2016 68
11. Information Technology Services Market Competitive Landscape 70
11.1. Company Profiles 71
11.2. IBM 71
11.2.1. Overview 71
11.2.2. Products And Services 71
11.2.3. Strategy 72
11.2.4. Financial Performance 72
11.3. Accenture 73
1.1.1. Overview 73
1.1.2. Products And Services 73
1.1.3. Strategy 74
1.1.4. Financial Performance 75
11.4. HPE 76
1.1.1. Overview 76
1.1.2. Products And Services 76
1.1.3. Strategy 76
1.1.4. Financial Performance 77
11.5. Microsoft 78
1.1.1. Overview 78
1.1.2. Products And Services 78
1.1.3. Strategy 78
1.1.4. Financial Performance 79
11.6. SAP 80
1.1.1. Overview 80
1.1.2. Products And Services 80
1.1.3. Strategy 80
1.1.4. Financial Performance 81
11.7. Fujitsu 82
1.1.5. Overview 82
1.1.6. Products And Services 82
1.1.7. Strategy 82
1.1.8. Financial Performance 82
11.8. Tata Consultancy Services 83
1.1.9. Overview 83
1.1.10. Products And Services 84
1.1.11. Strategy 84
1.1.12. Financial Performance 85
11.9. Oracle 85
1.1.5. Overview 85
1.1.6. Products And Services 86
1.1.7. Strategy 86
1.1.8. Financial Performance 87
11.10. NTT Data 87
1.1.9. Overview 87
1.1.10. Products And Services 88
1.1.11. Strategy 88
1.1.12. Financial Performance 89
12. Information Technology Services Market Customer Information 90
Shared Services Survey Findings 90
Reasons For Opening a new SSC and factors for choosing SSC Location In The Future 90
Functions Performed In SSC’s 90
Cloud Computing Has A Significant Presence In The Banking Industry 90
Challenges To Cloud Technology 90
Most Of The Cloud Outages Faced Were Preventable 90
Moving More Workload To Cloud 91
European Companies Outsource More IT services 91
IT Services Budget Allocation 91
13. Key Mergers And Acquisitions In The Information Technology Services Market 92
14. Market Background: Global Information Technology Market 93
14.1. Information Technology Market Characteristics 93
14.2. Information Technology Market Historic Growth 94
Drivers of the Market 95
Technology Development 95
High Valuations on Technology Companies 95
Large Talent Pool in Low Cost Economies 95
Restraints on the Market 95
Software Piracy 95
Multinational Operations 95
14.3. Information Technology Market Forecast Growth 96
Drivers of the Market 97
Economic Growth 97
Smart Cities 97
Government Initiatives 97
Restraints on the Market 97
Impact of E-waste 97
Reduction in Free Trade 97
15. Appendix 98
15.1.1. NAICS Definitions of Industry Covered in This Report 98
15.1.2. Abbreviations 99
15.1.3. Currencies 99
15.1.4. Research Methodology 99
15.1.5. Research Inquiries 100
15.1.6. The Business Research Company 100
15.1.7. Copyright and Disclaimer 100
