Germany IT Services Market Report 2017

Germany’s IT services market is the fifth largest in the world. It currently occupies 5.3% of the global IT services market. The market value of IT services accounts for around 32.8% of the overall IT market in Germany. The IT services market grew at a CAGR of around 2.2% in the historic period and is expected to grow at a CAGR of around 2.5% in the forecast period. Constant growth in the German IT services market can be attributed to the stable demand for IT digitalization, cloud services, and IoT services from automobile and manufacturing industries.

The market segments in the information technology services sector as of 2016 were Hardware Support Services, Software and BPO Services, and Cloud Services.

Germany information technology services market is expected to grow from around $50 billion in 2016 to over $55.5 billion in 2020.

According to the Germany Trade And Invest, Germany is the largest market for software in Europe accounting for around a quarter of the European market value. Around 44% of all German enterprises are using cloud computing services and an additional 24% are considering introducing it in the coming years. According to BITKOM, 2 million private customers are using paid cloud services in Germany.

The IoT market is significantly growing in Germany with connected devices and smart homes being the next trend in technology. According to Boston Consulting Group, Germany is investing more into its IoT market than the USA. A survey conducted by the company stated that around 17% German manufacturers have applied predictive maintenance solutions in their facilities. Over 40% said they plan to apply such solutions by the next two years, as compared to 24% of Americans manufacturers. Moreover, it is estimated that around 39% German manufacturers will employ autonomous robots and assistance systems in the forecast period, thereby driving the demand for software, cloud, and hardware support services in the country. Moreover, IoT consumption is one of the highest in Germany.

1. Information Technology Services Market Characteristics 10
2. Germany’s Information Technology Services Market 11
2.1. Germany’s Information Technology Services Market 11
2.1.1. Germany’s Information Technology Services Market Overview 11
2.1.2. Germany Information Technology Services Historic Market, 2012- 2016 14
2.1.3. Germany Information Technology Services Forecast Market, 2016- 2020 15
2.1.4. Germany Market Size By Segment 16
Hardware Support Services 16
Software and BPO Services 16
Cloud Services was the third largest segment in the 16
2.1.5. Germany Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 17
Cloud Services 17
Software and BPO Services 17
Hardware Support Services 17
2.1.6. Germany Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020 18
2.1.7. Germany Information Technology Services Market Size Versus Internet Hosts, 2012-2020 19
3. Information Technology Services Market Global Context 20
3.1. Historic Market Growth 20
Drivers of the Market 21
Emerging Markets Growth 21
Technology Development 21
B2B & B2C Mobility 21
High Valuations of Information Technology Companies 21
Restraints on the Market 21
Multinational Operations Difficulties 21
High R&D Expenditure 21
3.2. Forecast Market Growth 22
Drivers of the Market 22
Economic Growth 22
Smart Cities 23
Government Initiatives 23
Internet of Things (IoT) 23
Digital Advertising Revenues Increasing 23
Restraints on the Market 23
Interest Rate Increases 23
Infrastructural Barriers 23
Reduction in Free Trade 24
4. Porters Five Forces Model 25
Bargaining Power of Buyers 25
Bargaining Power of Suppliers 26
Threat of New Entrants 26
Threat of Substitutes 26
Industry Competition 26
5. PESTLE Analysis 27
Political 28
Economic 28
Technological 29
Environmental 29
Social 29
Legal 30
6. Information Technology Services Market Segmentation 31
6.1. Global Segmentation 31
Hardware Support Services 32
Software and BPO Services 32
Cloud Services 32
Global Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 33
Cloud Services 33
Software and BPO Services 33
Hardware Support Services 33
6.2. Hardware Support Services 34
6.2.1. Market Characteristics 34
6.2.2. Market Trends And Strategies 35
Software Products Integration 35
Growing Demand For Cloud Data Recovery 35
Software Installations Automation 35
Single to Multiple Services Shift 35
6.3. Software And BPO Services 37
6.3.1. Market Characteristics 37
6.3.2. Market Trends And Strategies 37
Cloud/Software As A Service (Saas) 37
Virtualization 38
Data Analytics For Gaining Insights 38
Software Artificial Intelligence (AI) and Automation 38
Robotics In Business Process Outsourcing 38
ITIL/ISO Certifications In The IT Industry 38
6.4. Cloud Services 39
6.4.1. Market Characteristics 39
6.4.2. Market Trends And Strategies 40
Growing Demand of Hybrid Cloud 40
Faster Data Processing 40
Cloud As A Service 41
Green Data Centers 41
7. Information Technology Services Market Regional And Country Analysis 42
7.1. Global Information Technology Services Market, 2016, By Region 42
7.2. Global Information Technology Services Market, 2012- 2020, Historic and Forecast, By Region 44
7.3. Information Technology Services Market, 2016, By Country 46
7.4. Information Technology Services Market, 2012- 2020, Historic and Forecast, By Country 48
8. Global Information Technology Services Market Comparison with Macro Economic Factors 50
8.1. Information Technology Services Market Size, Percentage Of GDP, Global 50
8.2. Per Capita Average Information Technology Services Expenditure, Global 51
9. Information Technology Services Market Comparison With Macro Economic Factors Across Countries 52
9.1. Information Technology Services Market Size, Percentage Of GDP, By Country 52
9.2. Per Capita Average Information Technology Services Expenditure, By Country 53
9.3. Per Household Average Information Technology Services Expenditure, By Country 54
10. Information Technology Services Indicators Comparison 56
10.1. Internet Penetration, By Country, 2016 56
10.2. Per Capita Information Technology Services Expenditure Versus Internet Penetration, By Country, 2016 58
10.3. Internet Hosts, By Country, 2016 60
10.4. Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 62
10.5. Number Of Registered Domains, By Country, 2016, Millions 64
10.6 Number Of Registered Businesses, By Country, 2016, Millions 66
10.7 Average Spending on Information Technology Services By Registered Businesses, By Country, 2016 68
11. Information Technology Services Market Competitive Landscape 70
11.1. Company Profiles 71
11.2. IBM 71
11.2.1. Overview 71
11.2.2. Products And Services 71
11.2.3. Strategy 72
11.2.4. Financial Performance 72
11.3. Accenture 73
11.3.1. Overview 73
11.3.2. Products And Services 73
11.3.3. Strategy 74
11.3.4. Financial Performance 75
11.4. HPE 76
11.4.1. Overview 76
11.4.2. Products And Services 76
11.4.3. Strategy 76
11.4.4. Financial Performance 77
11.5. Microsoft 78
11.5.1. Overview 78
11.5.2. Products And Services 78
11.5.3. Strategy 78
11.5.4. Financial Performance 79
11.6. SAP 80
11.6.1. Overview 80
11.6.2. Products And Services 80
11.6.3. Strategy 80
11.6.4. Financial Performance 81
11.7. Fujitsu 82
11.7.1. Overview 82
11.7.2. Products And Services 82
11.7.3. Strategy 82
11.7.4. Financial Performance 82
11.8. Tata Consultancy Services 83
11.8.1. Overview 83
11.8.2. Products And Services 84
11.8.3. Strategy 84
11.8.4. Financial Performance 85
11.9. Oracle 85
11.9.1. Overview 85
11.9.2. Products And Services 86
11.9.3. Strategy 86
11.9.4. Financial Performance 87
11.10. NTT Data 87
11.10.1. Overview 87
11.10.2. Products And Services 88
11.10.3. Strategy 88
11.10.4. Financial Performance 89
12. Information Technology Services Market Customer Information 90
Shared Services Survey Findings 90
Reasons For Opening a new SSC and factors for choosing SSC Location In The Future 90
Functions Performed In SSC’s 90
Cloud Computing Has A Significant Presence In The Banking Industry 90
Challenges To Cloud Technology 90
Most Of The Cloud Outages Faced Were Preventable 90
Moving More Workload To Cloud 91
European Companies Outsource More IT services 91
IT Services Budget Allocation 91
13. Key Mergers And Acquisitions In The Information Technology Services Market 92
14. Market Background: Global Information Technology Market 93
14.1. Information Technology Market Characteristics 93
14.2. Information Technology Market Historic Growth 94
Drivers of the Market 95
Technology Development 95
High Valuations on Technology Companies 95
Large Talent Pool in Low Cost Economies 95
Restraints on the Market 95
Software Piracy 95
Multinational Operations 95
14.3. Information Technology Market Forecast Growth 96
Drivers of the Market 97
Economic Growth 97
Smart Cities 97
Government Initiatives 97
Restraints on the Market 97
Impact of E-waste 97
Reduction in Free Trade 97
15. Appendix 98
15.1.1. NAICS Definitions of Industry Covered in This Report 98
15.1.2. Abbreviations 99
15.1.3. Currencies 99
15.1.4. Research Methodology 99
15.1.5. Research Inquiries 100
15.1.6. The Business Research Company 100
15.1.7. Copyright and Disclaimer 100